Payment Methods

The Globe Theatrette accepts Visa and MasterCard.

Online Booking Fees

Tickets purchased on this website are subject to payment of a non-refundable Booking Fee per ticket purchased or per transaction. The Globe Theatrette reserves the right to alter any and all fees from time to time and without notice.

Refunds and Exchanges

Tickets purchased online are for a specific session only and are sold on a strict no-refund, no-exchange and no-transfer basis unless required by law.

Allocated Seating

Where allocated seating applies to a session you have the option of choosing your own seat subject to availability. The Globe Theatrette may shift your seats in order to maximise theatre capacity – we will endeavor to notify you of any changes via email prior to the session.

Censor Warning

Please check the censor warning and ratings before buying tickets. Age restrictions may apply.


Where tickets to age restricted sessions are purchased, The Globe Theatrette reserves the right to view suitable photo identification upon collection of tickets. Failure to present suitable photo identification will result in the applicable tickets being forfeited and tickets to alternative suitable shows offered in their place.

Online Booking Confirmation

If you do not receive a confirmation number (in the form of a confirmation email) after submitting payment information, or if you experience an error message or service interruption after submitting payment information, it is your responsibility to confirm the booking. Only you may be aware of any problem that has occurred during the purchase process.

Online Booking Ticket Collection

Your Booking confirmation will be sent via an email to the email address that you entered on the Booking Confirmation page. Please present the confirmation at the Ticket Counter. Alternatively, you may provide the credit card used to purchase the tickets.

Currency, Goods and Services Tax (GST)

Prices on this website are shown in New Zealand Dollars and include GST where applicable.

Pricing and Other Errors

If the amount you pay for a ticket is incorrect or you are able to order a ticket that should not have been released for sale, then The Globe Theatrette reserves the right to cancel that ticket and refund to you the amount paid. This will apply regardless of human error or a transactional malfunction of this website.

Modification of terms

The Globe Theatrette reserves the right to change these terms and conditions or modify the website from time to time. The user shall be responsible for regularly reviewing these terms and conditions.

Ticket purchase and billing information

When purchasing tickets through this website you must provide personal details, including credit card billing information. Your credit card details are used for real-time billing of ticket purchases and are not retained on our server.  To facilitate your ticket purchase your billing information is shared with our banking gateway partner DPS.   More information on how DPS handles your information can be found at

Electronic email addresses

We will record your email address if you transmit it to us electronically. Your email address will only be used for the purpose for which you provide it and will not be added to a mailing list unless you request or authorise that this be done. We will not disclose your email address to any third party without your consent.

Governing Law

These terms and conditions shall be construed in accordance with, and shall be governed by, the laws of New Zealand.

Need Help?

Contact The Globe Theatrette on (06) 8336011 and request assistance with your Booking or Payment.